Shipping policy
Last Updated: September 22, 2026
At Veltrix Trends, we aim to process and deliver your orders quickly and securely.
Order Processing
- Orders are usually processed within 2_ 4 days.
- Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time
- Estimated delivery time is 2–4 days after dispatch.
- Delivery times may vary depending on location, courier delays, weather, or public holidays.
Shipping Charges
- Free shipping is available on eligible orders as shown on our website.
- Any applicable shipping charges will be displayed at checkout.
Order Tracking
- Tracking information may be provided after your order is dispatched.
- Tracking updates may take some time to appear.
Incorrect Address
Customers are responsible for providing accurate shipping details. Veltrix Trends is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Delayed, Lost Or Damaged Orders
If your order is delayed, lost, or arrives damaged, please contact us with your order details. For damaged items, please provide clear photos of the product and packaging.
Contact Us
For any shipping-related questions or assistance with your order, please contact Veltrix Trends through the contact details provided on our website.